A career built the way trust is built — one year of dependable service at a time.
2017 — Present
Vice President of IT Administration
Vista Bank · Lubbock, TX
Bank-wide IT leadership, promoted from IT Specialist to Assistant VP to Vice President.
- Develop and execute the bank's IT strategy to meet business objectives and regulatory requirements.
- Direct daily operations across network infrastructure, hardware, applications, and end-user support.
- Partner with Information Security to strengthen cybersecurity controls and banking compliance.
- Lead systems and application migrations for merger & acquisition activity with minimal operational risk and downtime.
- Own the annual IT budget, vendor relationships, and contract negotiations.
- Recruit, mentor, and lead the IT team.
2015 — 2017
Hardware Support Manager, Congressional Offices
iConstituent · Washington, DC
Managed the full hardware support technician team under contract for the U.S. House of Representatives — priorities, client relationships, ticket operations, vendor escalations, and LAN/WAN records for DC and state offices.
2009 — 2015
Desktop Support Manager, Congressional Offices
DexteraNet (acquired by iConstituent) · Washington, DC
In-person and remote support for Congressional offices in DC and district offices nationwide — installation, configuration, escalation, and follow-through to resolution, within federal standards and guidelines.
2001 — 2009
Branch General Manager · National Account Sales · Customer Service
Brazos Logistics, Inc. · Texas & Virginia
Led customer-facing operations across multiple locations, managed branch activities, and grew national account relationships through reliable communication and follow-through.